challenge: Growth and retention with increasing regulatory requirements

With nearly 600 exchanges worldwide and close to 350 operating in Australia, competition to attract and retain users/investors is fierce. With the focus of most exchanges on optimising their user interface and user experience, liquidity and the breadth of assets supported payment strategies have often been neglected.

Contact BUILD to find how we can help your exchange develop a comprehensive payment strategy to underpin growth and engagement.

solution: Underpin growth and engagement with a world class payment strategy

From your users/investors first deposit to their first digital to fiat transaction in “the real world,” BUILD have you covered. With a complete suite of turnkey payment and banking solutions BUILD’s team can show you how to:

• Create confidence and trust from the first deposit
• Increase engagement particularly during downturns
• Differentiate and underpin loyalty and engagement with tailorable reward and loyalty programs including cashback
• Grow transaction volumes with multi-currency accounts and FX trading
• Offer a complete exchange experience, sell more to your existing users/investors by offering US and international shares and derivatives

challenge: Older payment methods introduce timing, cost, regulatory and security issues

Direct debit, transaction negotiation authorities (TNAs), RTGS and most of the existing payment methods used in existing systems back into technology which is decades old. This creates problems with payment timing, costs, custodial and security issues. With new digitally focused payment options these issues can be addressed.

Contact BUILD to find how we can help you modernise your payment stack.

solution: Instant, Data Rich, Digital Payments with BUILD

See below some of the key advantages of new digital payments functionality with Build:

• Certainty, control, flexibility and security for customers. Available funds verification prior to payment processing and payment certainty for payment aggregators, HCM and payroll bureaus i.e. remove dishonours and reconciliation complexity from your processes for good.
• Data rich, auto-reconciliation via API at any time.
• Always on, payments are cleared and settled in near real time, 24/7. Multiple times a year customers need to move money “immediately,” typically around holidays or reporting cut off times with BUILD you can always accommodate your customers payment requirements 24/7.
• Secure, identities and accounts verified and payments are underpinned by consent.
• Digital, enabling frictionless in-app experiences, with no more paperwork. Digital agreements stored centrally. And be notified instantly when changes to payment limits or agreements are made to enable your team to engage with customers when they need you most.

challenge: Standing out in a highly competitive market

With the major banks finally offering automating SME lending via digital platforms and with hundreds of Altfinance providers offering growth finance to SME in Australia competition is fierce. Focusing on fast automated assessments and rapid approvals and funding solutions is not enough to continue to attract and retain high quality growing small and medium businesses.

Contact BUILD to find how we can help your Altfi solution grow with stickers and more engaged customers

solution: Retain your quality easy lend SMEs and grow your book

Keep the banks out of your SME funding process and keep funding in your ecosystem longer while simultaneously making it easy and more convenient for your customer to access growth capital as and when they need it. Build direct relationships with your best customers and keep them engaged and loyal without relying on your referral network to drive growth.

challenge: Nuanced payment preferences and complex regulatory requirements

Accessing customers globally at scale is the key to exponential growth. And while the digital economy makes traditional borders largely irrelevant, payment preferences and behaviours vary significantly in different regions. As crucially the regulatory and compliance landscape can vary significantly in each country and region introducing the type of complexity that stifles growth.

Contact BUILD to find out how we can help your business grow globally and get paid and pay like a local everywhere.

solution: Partner with BUILD to access deep domain knowledge in global payments preferences and regulation requirements

Working with BUILD to enable a global payments capability will enable your business to grow at scale while saving time, resource and regulatory complexity burden. Let BUILD show you how you can get paid and pay like a local everywhere while you focus on optimising your customer experience and core product offering.